Privacy Policy – Best Plans Canada

Privacy Policy

Last updated: {{Dec 2025}}

Best Plans Canada (“we”, “us”, “our”) is an independent comparison platform that helps people in Canada compare internet, mobile, and other service plans. We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website bestplanscanada.ca (the “Site”), you agree to the practices described here.

1. Information we collect

We may collect the following types of information:

1.1 Information you provide directly

When you use our forms, contact us, or subscribe, we may collect:

• Name

• Email address

• Phone number (if you choose to provide it)

• City, province, and postal code

• Details about your current or desired internet / mobile plan (speed, budget, provider, etc.)

• Any message you include in free-text fields

1.2 Usage and analytics data

When you visit the Site, we automatically collect some technical information, such as:

• IP address

• Browser type and device type

• Pages visited and time spent on each page

• Referring website or campaign (where you came from)

We typically collect this via tools like Google Analytics.

1.3 Cookies and similar technologies

We may use cookies and similar technologies to:

• Remember your basic preferences

• Understand how visitors use our Site

• Improve our content and user experience

You can adjust your browser settings to block or delete cookies, but some parts of the Site may not work correctly if you do.

2. How we use your information

We use your information to:

• Provide plan comparison information that is relevant to your location and needs

• Respond to your questions and messages

• Send you plan recommendations or follow-up emails when you ask for them

• Improve the design, content, and performance of our Site

• Analyze traffic and usage trends to understand what visitors find useful

• Detect and prevent spam, abuse, or technical issues

In the future, if we launch additional features (such as account logins or dashboards), we may use your information to manage those services as well. We will update this policy if our use changes in a significant way.

3. Sharing your information

We do not sell your personal information.

We may share information in the following limited situations:

• Service providers
  We may share information with trusted third-party vendors who help us operate the Site, send emails, or analyze traffic (for example, email providers or analytics tools). They are only allowed to use your information to provide services to us.

• When you ask us to connect you
  If you explicitly ask us to connect you with a particular internet or mobile provider, or request a quote from a partner, we may share the necessary details (such as your name, contact information, and basic plan needs) with that provider so they can contact you.

• Legal requirements and protection
  We may disclose information if we believe it is required by law, regulation, or legal process, or to protect the rights, property, or safety of Best Plans Canada, our users, or others.

If we ever form formal affiliate relationships or lead partnerships with providers, we will update this section to describe that more clearly.

4. How long we keep your information

We keep your information only as long as needed for the purposes described in this policy, unless a longer retention period is required or allowed by law. For example:

• Contact form submissions may be stored while we are actively helping you with plan recommendations or support.

• Analytics data may be retained for a period defined in our analytics tools settings.

You can ask us to delete your personal information at any time (see Section 7).

5. Security

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure. However, no website or electronic storage system can be guaranteed to be 100% secure. Please consider this when sharing information online.

6. Your choices and rights

You have several choices regarding your information:

• Opt out of emails – You can reply to any email from us and ask to stop receiving further messages.

• Access or update your information – You can contact us to ask what information we hold about you or to request corrections.

• Request deletion – You can ask us to delete your personal information where it is no longer needed for the purposes described.

To exercise any of these rights, contact us using the details in Section 8.

7. Third-party websites

Our Site may contain links to third-party websites (such as internet or mobile providers). We do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.

8. Children’s privacy

Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when changes were last made. Significant changes may also be highlighted on the Site.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Best Plans Canada
Email: support@bestplanscanada.ca